Help Centre

Answers, calmly organised

Getting started, reviews, Scorecard, export, market data and trust — short answers without the noise.

Information and analysis only — not financial advice.

Getting started

What is Tobailey?

Tobailey is a portfolio intelligence platform for private investors. It helps you understand your portfolio, track progress and stay informed — without broker login or trade execution.

Demo vs personal trial

Demo is a ready-made, read-only experience with sample holdings. Personal trial is 14 days of Tobailey Complete with your own empty, editable account. After that you can subscribe to Complete or continue with Tobailey Free. Demo data never becomes your personal portfolio.

Explore Demo Portfolio
How do I add holdings manually?

Open Portfolio and add an investment, cash or crypto. You can edit symbols, quantities and purchase details anytime.

Open Portfolio
How do I import a portfolio?

Upload a CSV or Excel broker export. Review matches, then confirm. Nothing is saved until you approve. Tobailey never asks for broker passwords.

Import holdings
How do I add cash?

On Portfolio, use Add cash. Cash appears in holdings and feeds Cash intelligence on Analysis.

Open Portfolio
Which investments are supported?

Tobailey supports live pricing for many listed European and US stocks, ETFs and ETCs, as well as selected major cryptocurrencies. Availability depends on the exchange, listing, trading pair and market-data provider. Holdings that are not currently supported can still be saved, but live prices, performance and portfolio valuation may be unavailable.

View the current supported instruments
What happens if my investment is not supported?

You can still save the holding. Tobailey will clearly show when live pricing is unavailable or when the instrument needs review. We continue to expand instrument and crypto support over time.

Understand your portfolio

What does the Dashboard show?

How your portfolio is doing today — value, latest move, holdings and calm links to deeper pages. Detail lives on History, Analysis and Your Review.

Open Dashboard
What is Analysis for?

Why your portfolio is performing this way — performance, structure, income and exposure when you want more than the Dashboard conclusion.

Open Analysis
What is Portfolio Scorecard?

A calm view of strengths, structure and resilience from available data. It is indicative — not a credit rating or performance prediction.

Open Portfolio Scorecard
How do Goals work?

Set a target and optional timeline. Tobailey estimates progress from your portfolio and history. Goal status is an estimate from your inputs and available history — not a promise of outcomes.

Open Goals
What is Portfolio History?

How your portfolio developed over time — contributions, withdrawals and development — with Export portfolio (.xlsx) when you want the full workbook.

Open Portfolio History
What is Your Review?

A short summary of what happened today, this week and this month. Monthly reviews can be saved in the app and optionally downloaded as PDF.

Open Your Review
What is Market Pulse?

Available market signals linked to your holdings. The Dashboard shows a compact glance; the full page explores signals in more detail.

Open Market Pulse

Reviews and notifications

Daily, weekly and monthly reviews

Today is compact. Weekly and Monthly are richer summaries using your history, contributions and goals. They summarise — they do not replace Analysis.

Open Your Review
Monthly review archive

Completed monthly reviews can be saved so history stays stable even if your portfolio changes later.

Open Monthly Review
Review emails

Complete users can opt in to a weekly or monthly personal investment review email. Both are off by default. Demo accounts are never emailed.

Email preferences
Email privacy

Opt-in emails include a short personal review summary and a link to the full review in Tobailey. They are off by default.

PDF review

Optional PDF download for weekly and monthly reviews in Tobailey. Emails link to that download and do not attach a PDF.

Your data

Export portfolio (.xlsx)

One click downloads one Excel workbook with organised sheets for holdings, recorded contributions, history and allocation. Weekly and monthly PDF reviews are a separate download.

What does the Excel workbook contain?

Holdings, recorded contributions and withdrawals, sparse portfolio history, and canonical allocation. It is a data export, not the Weekly or Monthly PDF report.

Contributions and withdrawals

Record activity in Portfolio History. Net contributions are kept separate from investment return.

Open Portfolio History
Currencies and conversion

Choose a portfolio base currency in Settings. Values convert for display; your broker remains the source of truth for execution.

Open Settings
Data ownership

Your portfolio data is always yours. Export it anytime. Contact support to request account deletion where needed.

Contact support

Market data

Live vs delayed data

Some prices are live, others delayed or previous-close. Tobailey labels freshness instead of pretending every quote is live.

Previous market close

The last official exchange close used when a live session price is not available.

Crypto pricing differences

Crypto venues and update times can differ from brokers. Treat displayed crypto values as monitoring estimates.

Refresh behaviour

Refresh from Dashboard or Portfolio. Refresh is rate-limited; cached values stay visible if a refresh cannot complete.

Third-party sources

Market prices and news come from third-party providers and may be incomplete or unavailable.

Account and access

Demo access

Demo lets you explore with sample data. It is read-oriented and clearly marked so it never mixes with a personal portfolio.

Personal trial

A 14-day Complete trial of your own account. Starts empty — add or import holdings yourself. After 14 days you can subscribe to Tobailey Complete (€5.99/month) or continue with Tobailey Free.

Start 14-day trial
Subscription and expired access

Tobailey has two plans: Free (€0) and Complete (€5.99/month). New eligible users start with a 14-day Complete trial, then subscribe to Complete or continue with Free. There are no ads. Automatic checkout is not live yet.

View pricing
Settings and email preferences

Manage base currency, reports and monthly review email opt-in in Settings. Preference saving does not require email delivery to be live yet.

Open Settings

News and Perspectives

What does News show?

Markets Today and stories relevant to your holdings. Context only — not trading instructions.

Open News
What are Perspectives?

Curated viewpoints on macro, investing and technology. Optional context, not advice.

Open Perspectives
What are Ideas?

Themes and opportunities tailored to your portfolio when holdings are available.

Open Ideas

Safety and limitations

Does Tobailey give financial advice?

Tobailey provides portfolio tracking, analysis and educational information. It does not provide personalised financial advice, and it does not tell you to buy, sell or hold investments.

Are estimates and projections guaranteed?

No. Estimate, not a guarantee. Goals, scores and projections use your inputs and available history and may be inaccurate.

Data accuracy

Prices, FX and news may be delayed or incomplete. Always verify critical figures with your broker before acting.

User responsibility

You decide what to do with the information. Seek a qualified professional when you need personal advice.

Will Tobailey execute trades?

No. Tobailey is not a broker and never places, changes or cancels orders.

Glossary

Portfolio value

The sum of valued holdings in your portfolio base currency, using available prices.

Investment return

Change in portfolio value after accounting for contributions and withdrawals where data allows.

Net contributions

Money you added minus money you withdrew — separate from investment return.

Concentration

How much of the portfolio sits in a few positions.

Daily / Weekly Pulse

Compact period scores on the Dashboard that summarise available daily and weekly signals. They are not financial advice.

Portfolio Scorecard

Structural scores for concentration, diversification and related resilience signals from available data.

Previous close

The last official exchange close used when a live session price is not available.

Disclaimers

Important information

Tobailey provides portfolio tracking, analysis and educational information. It does not provide personalised financial advice, and it does not tell you to buy, sell or hold investments. Always verify critical figures with your broker and a qualified professional where needed.

Market data disclaimer

Prices and news may be delayed, incomplete or unavailable. Displayed values are for monitoring and education, not for order placement.

Important information

Tobailey helps you monitor and understand your portfolio. It is not personal financial advice and cannot guarantee results.

Read full disclaimers

Still stuck?

Account access, feedback or partnerships — the team can help.

Contact us